Upper Darby, United States
501 S 69th St
N/A
+1 6103524300
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly service
Yeah I was disappointed at this location and have too much stuff not too many options sorry
like
Terrible costumer service. My furniture was supposed to come today and no one called after I’ve already paid one months payment last week. When I called the agent on phone couldn’t find my file and had to call back when the manager called back she had a bad attitude told me I was denied and went on talking I asked why what was wrong she said my information didn’t pan out I asked what information because I know all my information was correct she said my cousin said she was a long time friend I asked did they call my landlord , my boss yes ok and that was all correct yes so because my cousin said that and she said yes. But no one planned on calling me to refund my cash or let me know what was going on when I’m sitting here waiting for furniture.
I wouldn’t even give this place a star for real like they didn’t give us the right refrigerator , said two people was gonna come out so they can move the other one outback but one person came and left it in my dining room so now I have two in my dining room they kept saying someone will come and never did & the manger is the one who said it .
Very disappointing. I use rent a center regularly at different locations. This one is by far the worst one. They take forever on the phone, and they missed their scheduled pickup 3 times. I'm so fed up with them.
My experience with this store is mixed. I placed an order online and had to call the store myself to confirm my ordering, paid one month's rent and then when it came time for delivery no one ever showed. I called several times and got the run around. Then they tell me the sofa set I ordered was damaged and that my order wasn't processed correctly . I asked for a refund and am still waiting for it to hit my account. The reps are nice but they are not very organized.
My daughter established an online account last week was told she was eligible for a package and close the deal with a particular price However the management told her otherwise and was given a price higher I was highly dissatisfied customer and was also told a delivery time and date but didn't show
I received my bedroom furniture on time. I pay my bill on time. So I ordered the livingroom set- couch and loveseat paid the 1 month bill and haven't received the furniture yet. They make promises they can't keep. No delivery on the dates they promise to come. They driver promised to return to no avail. I am tired of calling for the livingroom set. I will go elsewhere for my furniture. Never had problems with Rent-A-Center when they was at the old location at 69th Street.
Deli
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