Urbana, United States
219 Scioto St
N/A
+1 9376534361
Wheelchair-accessible entrance
I’ve only had fantastic experiences with the team here. Everyone is super friendly and responsive. I recently had to leave, after being a customer for 10 years because I moved to another state and the State Farm prices weren’t as competitive at the new state rates. However, even though I was leaving to another company, the team here made sure that I had the smoothest transition possible. There was a small discrepancy with a claim that I had a year ago that was causing some issues transitioning, but Casey had all of the issues resolved within 15 minutes. Overall, great people to work with, and I could not recommend more highly.
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Ron has been incredibly responsive and understanding of our needs. If we ever have any issues with contractors, he's been very quick to resolve those issues. He does yearly reviews to make sure nothing has changed in our lives that would require changes to our insurance. It's great to work with him.
To anyone looking for a great insurance agent, look no further! Ron Burns State Farm is a wonderful, family style agency! And you are their family- even away from the office they will greet you friendly and ask how you're doing-and when you have a problem that you need insurance to help, they will try every avenue to help you ! Long time employee Julie gets an extra star! Highly recommend !!
Ron and his staff was very professional helped us through our problems answered all her questions within 24 hours we have no worries with Ron burns state farm insurance they truly treat their customers like family Ron and his team are second to none
The service me and family have received has been better than you can ask for.they always go the extra mile to help you with your needs.they make you feel like you're dealing with a friend of the family not just someone trying to sell you something. Ron burns's and his staff are great.
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