Urbandale, United States
9631 Hickman Rd
N/A
+1 5154463660
DeliveryIn-store shopping
Carson T. was our client advisor, he was very polite, professional and easy to do business with. He had everything ready for us when we arrived which made the process quick and easy. The price of the vehicle was fair. I would highly recommend BMW of Des Moines and Carson.
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Do not buy a used vehicle from them. The parking brake was shot, rear shock housings crumbled in my hands and the spare tire had a tear in the side wall. The differential fluids were the same color as a peanut butter milk shake. Check out the pictures.
We recently purchased a SUV from Waye Terry and Carson Thomas. I can't explain how helpful they were. We love our vehicle. The customer service they provided was amazing. These guys will be getting all my business in the future.
While walking around looking at cars, Dalton approached us and was very helpful. He was not pushy but instead very respectful and had great knowledge of the car we were interested in. The sales manager, Steve, was very helpful as well in negotiating the sale. On pick-up day everyone we encountered was very friendly and welcomed us to the BMW family. Love my new car and highly recommend BMW of Des Moines.
Excellent experience buying X5 at BMW DM; Ira Booker provided valuable guidance and support. Good communication and follow-up. Solomon and Nathan also very helpful. I have enjoyed X5 snazzy performance - thanks to Ira for silver platter service and putting a bow on it!
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