Urbandale, United States
4730 Merle Hay Rd
N/A
+15152668440
Very happy with my experience and my new car! Everyone I encountered was nice and professional. I recommend Joe Pentland. He took the time to listen to me and help get me in the vehicle I wanted. He is an Army Vet which was nice since all my friends are military and made me feel more comfortable. Any question I had was explained in detail and nicely. Most dealerships I've run into are all about money and don't want to hear your story. I felt like he actually cared and wanted to help me. Love the car. Happy customer.
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The old man working was not helpful. Didn't offer anything for me. Looking to purchase my first newer car and was told nothing that I had to offer was enough. Without even asking questions about my finances. When I went to another dealer and I got approved for a better car. I thought the service would be better at a local area businesses that has been around for years but I was completely wrong. I am Happy to not spend my money towards them.
Awful! Sales lady was pushy and didn't listen to my concerns. Purchased a car and two weeks later the transmission went out. Had to fight for them to take care of the problem since that couldn't have been caused by me in two weeks and the mechanic agreed. Will never return. Pass on these guys.
Found a great used truck for a good price.
We picked a car out online and in 1 day we were driving it home! Everyone we encountered at Bob Brown Pre owned were courtesy and went above and beyond to help us. We will be going back!
this place is a real joke i stopped in to look at an 02 Tahoe to find out that the manager was driving it and that hes been driving it since it came in because a friend or family member was going to buy it but it was 8000 early in the day on the web site then it got changed later to 6500 so i figured it was still for sale but no the sales man didn't know why it was even listed on the web for because the manager has had it for awhile i will not be going back and i wouldn't go if i was you.
Please do not do business with this company! Very shady car salesman, very rude sales manager, and finance manager. I was in the car business for 6 years and stores like this, people like this, are exactly what give this industry a bad name.
Deli
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