Urbandale, United States
3123 99th St
N/A
+1 5152527152
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Furnace company said all the parts houses were closed because it was black friday and they couldn't have anyone out until Monday. Found the exact part at Dey and had my furnace running in 20 minutes. Thanks guys!
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They had my part needed to fix my furnace on a balmy-2 Iowa day. Fast, friendly and knowledgeable. Thanks!
Months ago I called & asked the man who was working there if he could get me a receipt for my furnace so I could register it. I explained that I had severe health problems & my contractor wasn’t calling me back. He replied “explain to me how this is my problem”. I contacted corporate they apologized for my experience & emailed a copy to me. Perhaps that is not part of their regular services however the ADA states that business must accommodate disabled people including “policies, practices and procedures”. I cannot comment on their repair performance I will say if that man cannot be courteous perhaps he should be out in the field & not answering the phone. I don’t believe I will ever use their services.
Had to get parts for my appliance here and they were wonderful! I was sold a part and they even discounted it a few bucks because I was in a pinch!
I called in for a motor for an AC unit. The gentleman over the phone was helpful, and pulled my part right away. When I arrived, they were courteous, professional, and knowledgeable. My part was exactly correct on the first try, and I would absolutely recommend Dey Distributing to anyone looking for parts for their appliances. Service like this is rare these days, and it is to be commended.
Deli
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