Urbandale, United States
7425 Douglas Ave
N/A
+15152760886
The most trustworthy auto shop I have gone to. I have taken all four cars I have ever owned there and they do a great job. One of the mechanics (maybe he's a owner too) there named Rick always does his best to explain to me what exactly is wrong and seems to go out of his way to not charge me for service. Last time I went in was for a used car that I had just purchased, and I was ready to pay for new tires, new break pads, and transmission fluid, because I new these things would need done eventually. He looked my car over for an hour, walked me through everything noteworthy about the vehicle, and in the end advised me not to have anything done to the car yet. He said he \could not in good conscious\ do any work on the car yet because those things could wait and that I should drive it around for a few more months to make sure no more serious issues pop-up since it is a used car and you never know. Didn't charge me a dime.
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Couldn't have been happier with my experience! I had my 2007 Silverado towed there as the tire was completely pulled off and behind the rim. The next day the mechanic informed me he personally went out and picked up a tire that would fit it as deliveries were slow that day. After pulling off the rim and tire and getting it cleaned up they were able to determine that the tire was still in good shape and could simply be rebalanced! I wasn't charged a thing for the tire! As honest as mechanics come! Will definitely be recommending to friends and family.
I love this place and everyone here! We have been loyal customers for years. Even during a time when we moved an hour away, we don’t trust our vehicles with anyone other than these folks! Lori is so welcoming and helpful. Pat and Rick are so professional and honest! True gentleman. Everyone here is like family. Hard working mechanics who know how to fix your problems at the most affordable price! When I am at this place, I always share my loyalty with other customers that pass through. No doubts about the best here!! 5 stars from my family for sure!
Honest, trustworthy, and fair. Cannot ask for more in an auto shop. We will be back!
Great place to get your car repaired. Fair. Dont have to worry about getting charged first something not done. Being going there for 30 plus years.
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