Quest Diagnostics Des Moines

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Urbandale, United States

Diagnostic center· Medical laboratory

Quest Diagnostics Des Moines Reviews | Rating 2.3 out of 5 stars (4 reviews)

Quest Diagnostics Des Moines is located in Urbandale, United States on 11319 NW Aurora Ave.. Quest Diagnostics Des Moines is rated 2.3 out of 5 in the category diagnostic center in United States.

Address

11319 NW Aurora Ave.

Phone

+1 5152768402

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Tony Robinson

I'm rating this location a 1 because my whole experience was unbecoming. When I first walked in, I was greeted with a small kiosk and a television. Normally where there's a receptionist, there was no one. I signed in. I waited. Nothing. After a few minutes, I knocked on the window. It was about 3pm, so I thought maybe they were closing. A woman with short hair came out to greet me. She asked me if I was there for something. I said I was the for a urinalysis. She asked me to sign in on the kiosk so that they'll know I'm here. I say but I am here. She asked me if I signed in the on the kiosk. I responded that I did, but it seemed that no one knew I was here. She asked me to wait for a few minutes. I asked if I could have some water. Her response was, \You didn't come prepared to give a specimen?\ My response was, \it happens ...\ She brought me a half glass of water. After about 15 minutes. Another lady with glasses called me to the back. She was not so nice either As I arrived in the room, after giving the ID, she exclaimed \grab a cup...\ I wanted to suggest she say PLEASE. But, I went o.k. with the process. As I go into the toilet room, she said empty your pockets. I did. She asked, \is that everything?\ I responded with yes. She locked the box and took the key. After the collection, I'm just signed my initials. I noticed the calendar had lots \off\ marked on it. I asked about someone going on vacation. She responded in affirmation. I went to look closer the at calendar because of the beautiful scenery and the lady yelled at me. She yelled at me while I was looking the calendar. I left the office quickly. I do not plan to return to this clinic ever!!!!

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Mike Estrada

Diane was extremely nice and helpful. I hate needles but she made the procedure quick and easy and relatively painless even though my veins are very difficult to find. She did a wonderful job and I will definitely go back the next time I need a blood draw. :-)

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Jeremy Goemaat

I've had my blood drawn here several times and it has always been a fast and courteous experience. For some extensive tests, they have taken up to 8 vials of blood and I've never had a problem with the process.

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Jason Skeel

They had no access to their appointment keeping system and the clip board covered the spot where I was supposed to write in that I had an appointment.