Mesquite, United States
920 Hwy 352
N/A
+19722708859
VERY UNPROFESSIONAL office staff needs way more training in be less RUDE. I took my money else where I dont recommend anyone to go here at all. Save your money and get better service. Can't tell u about the doctor didnt make it that far.
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Go to a CVS or WALGREENS minute clinic instead, within two days you will get test results and prescription. Had an appt. with Dr, Syed. The support staff and doctors nurse are unprofessional. Test results will not be given in a timely manner, took 2-3 weeks for lab results. If you want your test results you need to call and leave a voicemail your call will not be answered by the nurse 9/10 times. I might as well not have faxed my past medical history because the front office didn't have it ready for my appt. Which I anticipated based on reviews, so I brought a hard copy. Mediocre experience at Urology clinics of north texas mesquite. Minute clinics are far more professional, and helpful.
BEWARE,THEY SEND OUT FORM LETTERS IF YOU CANCEL AN APPT WITH THEM STATING THAT YOU ARE SERIOUSLY ILL AND MIGHT DIE IF YOU DON'T COME IN. THEY ADMITTED IT WHEN CONFRONTED. VERY DECEPTIVE AND DISHONEST.
Just my experience, both visits were pretty good. I checked in online before arriving both times. Checked in at the front desk, ladies there were nice & receptive. Went into the exam room, waited for about 20mins, due to them not having my records fm PCP. Saw Dr Sayed for about 5mins, he recommended CT scan, gave me diet sheet. Very nice and all that. Second visit was to go over CT results. I didn't have kidney stones, seems they 'passed.' Waited about 15mins, no issues there. Overall, a good experience. Just wanted to add my .02, since Google maps had mostly 1stars.
Doctor Johnston was very nice, interactive and informative with me. Her support staff is HORRIBLE. I've called at least 4 times and left detailed voicemails over a months time trying to get my lab results or some type of reply. NO ONE FROM HER OFFICE HAS RETURNED MY CALLS.
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