Utica, United States
527 Oriskany St W
N/A
+13157360002
I have gotten rentals from here a few times over the years whenever I have had to get work done on my cars. Always a pleasant experience! After my previous car was totaled (giant deer...) I actually bought a used car from Enterprise in East Syracuse and it has been excellent! I wouldn't deal with any other rental agency.
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Had a 2019 Toyota Corolla car clean exlent service and sales
When the enterprise employee went pick me up at my hotel, he was an hour late. Then just sat in his car while I tried to lift all my luggage to put in his car. I finally said, I was in a bad car accident last night and I’m sore, can you please help me? I’ve called the enterprise location every week while I’ve been renting the car for two months, to extend the rental while waiting for my personal car to be fixed. Most of the time they have been great , but once in awhile I’ve gotten a rude employee on the phone . Then they called to tell me my rental has been sold on line! I said what ? I’m driving it for a few more weeks!
I have rented several for many reasons, car repairs, trips out of town... While they have had minimal damage from other renters, they are still clean and in better shape then most rental companies. Our union works with Avis and I still use Enterprise for the convenience and locations available. They are always quick to get you into your rental and back out when you return it. When i needed to extend it a day they were able to do that with a simple phone call. Keep up the good work.
Enterprise is my go to car rental company because they never disappoint. The Utica location was ready and waiting for me to arrive. The car was clean and running well. The agent was professional and friendly and followed up to ensure all was going well during the course of the rental. The return a another location (Ithaca) was hassle free. I'm a satisfied customer!
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