Uttoxeter, United Kingdom
26 Market Pl
N/A
+443457888444
I have had to carry out two very complicated transactions some months apart yet the managerial staff involved remembered me. The staff still carried out their due diligence checks and I was armed with appropriate supporting ID so the process was completed in a reasonable time. I will thus use this branch in preference to one in the city which is much closer to me. In consequence I have no hesitation in recommending this branch for their focus and application in things beyond mundane day to day banking. That includes those staff allowing customers in and out in a safe manner to minimise the covid risks too. Thank you.
like
Very helpful friendly staff
Very good staff support. Friendly and helpful to all. There are times they need 3 or more Tellers as volumes build up. Huge asset to the town. With c 900 more homes coming to the town hopefully, post dreadful Fred the Shred, HQ are made aware of the growth potential. The Branch does a lot. A key problem is the damned Council Rates killing businesses and taking forever with planning. Even JCB struggled 3 years with damned 106s for the new site near Waitrose. The town is a great hub point with potential. Council Planners are a frustrating nightmare and need rethinking. Towns are dying feeding them! Sack the Councils, not the towns. Good Policing, a superb Waitrose, and growing youth. Businesses need to be attracted in. Natwest Uttoxeter, excellent branch, use it! Highly recommend them. Stop killing Town centers with rates. Ideal Bank. Professional and a credit to Natwest!
Always long queues to get served, irrespective of what time of day it is. Often the queues stretch out onto the pavement!! Ridiculous, avoid if you can.
Not wheelchair accessible at all!! It looks nice enough waiting outside in wheelchair after pressing call for assistance bell!!! No staff came out to help me access the bank. Due to large step on entrance. This branch is definitely NOT wheelchair accessible. A staff member walked passed me outside to go on his lunch he never asked if I needed help just kept walking down the street. Not happy.
Need more staff and more positions to serve customers. Queues have been awful since the RBS closed down.
Deli
The best companies in the category 'Deli'