Valemount, Canada
1140 Main St
N/A
+12505669774
Rented a back pack for 3 days. Only used 2 days. Didn’t mentioned there was no refund for returning early. I will not be renting anything from them again. 45 wasted! Hope you get the crabs!
like
Rented 2 snowmobiles and noticed extremely different check out and in process depending on which staff memeber we were with. Do not let them rush you through the belt inspection at check out like they did us. It cost my friend 300 due to a 4" long brown spot that we never would have had the opportunity to motice in the check out inspection. Ensure when you checking out a sled they show you exactly what a "burnt" belt looks like as opposed to a good one and take a very thurough look at the one your taking out. We truseted them too much and know there was nothing we did to burn a belt like driving with the park brake on or a stuck track like they kept telling us caused it. Do not trust "big mike" especialy at check out inspection.
They have amazing customer service
Will not rent sleds here ever again and dont recommend anyone else to do so either! The check out inspection they do is completely rushed and I've come to the conclusion they do this with every customer regardless of the condition of the belt (which I assure you its definitely not a new one) they will claim it is trashed and it's your cost (280.......RIP off) this is one of those gimmicks where they make their extra cash! So that being said 1 put of 10!!!!!!!
Helped us with some trailer tires
We've been sledding in Valemount for years and always stop by at Alpine Country Rentals to say hi, check out the newest clothing and accessories, and stock up on parts & sled oil. The staff is always friendly there and it's the hub for all those end-of-the-day sled stories. I give them 5 stars for continuous awesome customer service!
Brutal service. Rented a backpack the night before sledding, for 3 days. Didn't use it, came back the next morning and the girl told me no refund. She asked the boss, he said a refund is fine, but she took it in her hands to still charge me 15 for the paper work she did. It would have taken less time to give me a full refund, but instead took 20 minutes for her to charge me the 15. I'm sorry, but that is terrible service. There was not much paper work, and I did not use the bag at all. They should be serving their customers, not laying a guilt trip or making a scene. The paper work was nothing and completely irrelevent. This was not an Av pack either, just a regular backpack with a shovel. Give me a break.
Did a 4 hour atv tour up Mica Mountain with guide Morgan and was awesome. Good price about 200 per atv, well kept equipment, son's atv was brand new. They provided all equipment incli coveralls, helmet goggles. Guide assessed how strong our riding skills were and took us up a crazy cool trail with amazing views. Will be back.
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