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Valley Vision Clinic

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Walla Walla, United States

valleyvisionclinic.com
Eye care centerContact lenses supplierOpticianOptometrist· Eye care center· Contact lenses supplier· Optician· Optometrist· Sunglasses store

Valley Vision Clinic Reviews | Rating 3.6 out of 5 stars (5 reviews)

Valley Vision Clinic is located in Walla Walla, United States on 22 W Main St. Valley Vision Clinic is rated 3.6 out of 5 in the category eye care centercontact lenses supplieropticianoptometrist in United States.

Address

22 W Main St

Phone

+1 5095292020

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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C

Carlos Ruvalcaba

The people taking phone calls do not seem very nice at all. Would go somewhere else.

L

lydia peterson

I was new to Valley Vision and ended after my second visit. I don’t think they wanted my business so one less customer will not break their bank. Lack of communication and unfriendly employees.

C

chad

Tried to book an eye exam. The first person said that my insurance was accepted. The second person said it wasn't, and transferred me to the \insurance specialist\ who said they have ever heard of United Health Insurance\ and seemed very put off but having to \look it up\. Very poor customer service and a very disappointing experience.

L

Leah Hamby

I called to make my son an appointment for an eye exam to purchase new glasses, as his broke. I was speaking to a gal that seemed unhappy. I didn't pay much attention because I was not sure what she was going through. However, Valley Vision has not had the most friendly receptionist in the past. This time was no different. As she gathered my information, she gave me an unwelcomed energy that provoked me to call Nielson Eye Care. The difference in the tone and vocabulary was night and day. I called back to Valley Vision to cancel my relationship with them. When I called back all I heard was \Billing\ and again, very unwelcoming. I spoke to Natalie, which was just as happy to talk to me than KIFFIN. Which is the person who I had such an unwelcomed experience with. Unfortunately, one thing Valley Vision is consistent with is Poor customer service. I recommend Nielson Eye Care as his Receptionist are much more kind and make you feel welcomed. I am quite shocked that I am writing this review. Its important to give business where is it appreciated. Hope Valley Vision and KIFFIN can do a better job.

B

Beckie T.

They ordered my glasses in the wrong prescription, when I told them of the mistake they got very hostile with me. They never offered to fix the mistake and I ended up having to BUY glasses I couldn't see out of. I ended up having to buy new glasses elsewhere

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