Vancouver, Canada
698 W Broadway
N/A
+1 6046789175
I had an outstanding experience here. The manager went above and beyond to transfer over not 1, not 2, but 3 numbers from Fido and Telus to Bell! Not an easy process from a technical perspective but he stuck with it and got it done. Impressive. He also searched and found some extra discounts available for my new plans not shown online or when speaking to the 1-800 customer reps. If it's time for an new plan or phone the Bell store on Broadway should be your go-to!
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I bought a brand new S6 from a lady from the FB marketplace, she said it was unlocked, apparently not. We got a code to unlock the phone, but it didn't work. I ended up calling this store, after calling a Bell Authorized dealer that was not so helpful. I was talking with Latio who I made an appointment with. The week after, the lady who sold me the phone and I both went to the store. At first, he called Bell for us to get the code, but it didn't work and it was also the same code we got from the website. So, he ended up calling Samsung for us and he used the a different code and then the same cold again. It worked! apparently, one code resets it and then use the actual code. Thanks Again for the help! Even though it didn't make them any money that night. However, he was helpful, friendly, and very patient. Please reward him!
Really professional polite and super helpful stuff working in This Bell store .. definitely a five star experience!!
On SundayMandeep who was the front greeter was very courteous and polite. he helped me with my issue that I was having and provided me with the customer service number. Great customer service!
I went to Bell center to upgrade my phone and I was helped by a wonderful young man sandeep .He was more than helpful and was basically the best customer service that I had ever received from any telecommunications company. I would recommend everyone to come here to upgrade their device or set up a new phone.
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