Vancouver, Canada
2846 W Broadway
N/A
+1 6045693933
DeliveryIn-store pick-upIn-store shopping
Eye City Optical was awesome - helped me out when the silicon 'nose' pads on my glasses came off. Dennis responded right away and sent me new pads by mail, free of charge. Prompt, friendly, helpful service. Thanks Dennis!
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Had an excellent experience at EyeCity Optical. I was helping my mom out and Dennis gave her red carpet service. He did not come across as pushy for sales. Dennis's product knowledge was on point. I watched him help my mom out by finding products that met her (funny and random) needs, but also observed him stand back and let the selection of frames speak to her. It was an interesting process to watch, glasses are special purchases. People are connecting and identifying with how they want to be perceived, and EyeCity Optical is like a magical portal where the right frames will find you, and Dennis is a gifted facilitator. ....Also, they displayed strong Covid protocols, sterilizing each product after touch. I 100% recommend supporting this small business. Lots of great cafes and boutiques around, nice neighbourhood to explore.
Very friendly and knowledgeable owner. Nicely curated selection (they don't have much Luxottica here!). They also respond fairly promptly via e-mail.
Friendly, knowledgable and professional. I got a great pair of Oliver Peoples glasses and Dennis had them ready for me quicker than expected. Great experience all-round. Highly recommended.
Can't be happier. I've been back and have now purchased 4 pairs from EyeCity (as my prescription/needs have evolved) Cool selection of frames. Dennis listens to what you want, in terms of fashion/style/fit then picks out a few that hits the spot. I went with the Shamir progressive lenses. Extremely pleased with the results.
Deli
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