Vancouver, Canada
1835 E Hastings St
N/A
+1 6042555444
Wheelchair-accessible entrance
My sincere heartfelt thank you for Alex Huang funeral director, and his team. For what they did, and supported during a very difficult time. It was so beautiful and perfect. Grandpa would have been so happy to see how we celebrated his life.
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Throughout the adjustments required by Covid-19, family scheduling, and new information about condition of the deceased, the staff were considerate, honest, and helpful. They made an awful experience far more bright. Dan and Joanna in particular were quick to help, exceeeded expectations, and showed a sincerity I feared might be lacking in those who handle funeral arrangements. Our family was pleasantly surprised at every turn.
Our family had never gone through this before and Alex from Glen Haven made our experience so comforting. From my first phone call speaking to Thomas my grief and sorrow was treated with great respect and dignity. Our service was only for 9 of our family members, but when we walked in to Glen Haven so much care was taken that we felt hundreds of people were to attend. We were able to say our final goodbyes to our dearly loved brother in a place that treated him with respect and dignity. We thank Alex and the team that took care of him from the bottom of our hearts.
Our family appreciated Richard Koiter’s assistance during a very challenging time. We were all devastated at the passing of our dear mom and Richard was kind and helpful. When there was a concern, I was able to discuss this with Richard openly. As well, Raj was very professional in her conversation about our concern and was very helpful and efficient in addressing this issue. Our concern was listened to and handled in a way that was appreciated. Thank you.
Glenhaven was very professional and kind. They assisted on every step of the process at a very difficult time. They understood the traditions of our Chinese funeral, without their assistance it would have been very difficult and emotionally. I would highly recommend using glenhaven memorial chapel to all my friends and family. Thank you again during this very difficult time. Lila
Deli
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