Vancouver, Canada
4510 Victoria Dr
N/A
+17785881888
Love the online ordering and free delivery! I always get my purchases same day as long I order before noon. It would be nice to have a better idea of when the delivery will take place (usually get a 10/15 minute heads up) but other than that this is super convenient and great products!
like
Great staff super friendly with no attitude, large variety of good product, fun discounts like use the force fridays or wheel wednesday can get you up to 30% off pet friendly too!
I love that Karuna has detailed descriptions about most of the flowers (and other products) they have available. I recently bought a sampler (1 gram) of several different buds to test them out and determine which one(s) were best suited to my needs. I made notes of the descriptions on the site as I added them to my cart, and then added notes for myself on how each strain affected me so that I can buy more in the future of the flower(s) that best suit my needs. I recommend this process to others wanting to target specific needs. The quality of all of the flowers has been excellent and mostly like the description posted. Each individual will, of course, have a different experience of the products - hence the sampler purchase. **It would be delightful if Karuna would offer a 'Sampler Discount' when ordering over a certain amount of 1 gram items. This would be a great incentive for return customers. The customer service is great! I ordered just after delivery deadline (which I am not sure is posted on their site, it might be and I just didn't see it), and received a courtesy call that my order would be delivered the next day. It was, and all was good. The automatic emails that are sent when an order and payment are received are wonderfully reassuring. The e-transfer payment details are clear and concise. The free delivery is wonderful! It's disappointing that Karuna does not accept 'Tips' for the drivers by e-transfer (their only accepted payment method), as we are really in a cash-less society right now, and thus, often, a driver will not receive a delivery tip. My delivery driver was quite surprised by my cash tip. The delivery drivers are discrete, professional and friendly. I highly recommend Karuna Health Foundation as a one-stop shop for all of your cannabis product needs.
Let me start by saying I grow my own medical Marijuana and have for a number of years. I purchase from Karuna when we are low on our own stock because we can rely on them to offer an assortment of quality products. They have very friendly staff and they seem to be reliable. The reason I only use Karuna in short is because many other delivery services have supplied us with products that were really missing something its almost as if someone is taking the good stuff out to make concentrates
Best CBD for anxiety I have ever had. Love that they deliver, especially later in the evening. Highly recommended shop.
Great experience! I received my order within 1.5 hours from when I placed it. It was my first time using the online service which was straight forward with easy to follow instructions. I will definitely be ordering again!
No compassion for medical members that question why BOB was available then changed to pre rolls at higher price per weight. Or question spit on pre-rolls. When I did I was refused to even ever come back. Disgusting how this place treated me and my lady. Would never go back.
So this review was given the benefit of the doubt but after 3 seperate orders all over 150 and all three to be equally as stressful I am leaving my review. 1st instance - incorrect order missing at least 5 items as well as a 11:30pm delivery?!? After informing what was in the delivery we had the rest of the missing products delivered hours later. 2nd instance - ordered more yet again incorrect order and what did arrive was more than a few grams light after weighing... no response to support this time. 3rd instance - the third and final attempt of order before leaving said review. Order was over 170 and paid for online when ordering. Ordered around 3-4pm, my partner contacted Karuna as it had been over 3 hours. We were informed it will be delivered that day. Delivery driver arrived and stated he couldn't come upstairs. After meeting in the lobby I was told the order was not paid for. Knowing this was the not the case I asked the driver to call the office and confirm they had not recieved payment. He did so on speaker phone and I heard the gentleman state it was not paid for. I offered to go to cash point and delivery driver was going to drive me there... so to make a point I called my partner to double check the payment was made from said bank account. She confirmed this and the driver re-called the office outside his vehicle. Now he was being told it is paid for... after all this headache I went to check the order and yet again it was wrong in terms of product supplied. As well as the fact that the flowers were seriously underweight after using scales. Unfortunately due to the consistent issues and ongoing lack of professionalism I wont be using Karuna in the future
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