Vancouver, United States
1500 NE 134th St
N/A
+1 3605661100
They get a four star. The only problem was there were only two towels in the room and someof the workers werentt wearing masks. The room was clean and the pool was easy to reserve, there was no pool towels so they gave us four super small floor towels. Other then that the hotel was nice and quiet.
like
Nice place only stayed one night.
Booked one night, helpful front desk staff. Interacted with 4 different employees, all who are helpful and security conscious. Will help you back in after leaving card in door but will check ID and confirm with manager at front. Unfortunately being terrible with names, only remember Suzanne, as I asked at the end. Clean workout room and pool with only 1 guest access or family for either, by an hour, longer if no one else asks. Very clean
Friendly staff, easy check-in/check-out, the spaces felt clean and safe. I stayed in a double queen room; very spacious! Bathroom water ran nice and hot. Shower pressure was fine, water was soft. Toilet seemed pretty low, which some folks might struggle with (just FYI). Bed was very comfortable.
Checked in on June 24. Was there till the 28th. Breakfast was good and house keeping was fantastic. Drawbacks: the shower curtain allowed water to seep through, they turn off your magnetic keys a day before you depart to “make sure they can keep track of people”! I’ve never heard of that , so I had to go back and get keys reissued on the day before I left. Staff was friendly though. Next time I will stay in Portland though.
Plumbing issues at midnight. Told no maintenance on duty and no one could assist. No offer to switch rooms or to provide discount on room. Update 31021- spoke with manager this morning. We had a good conversation regarding issues with service. She was understanding and made an accomodation due to my experience. I feel this was resolved satisfactorily & appreciate the steps the manager took to compensate me.
The hotel room was really nice and a very comfy space. Bassically everything on the inside was great but the parking lot outside needed to be plowed. I was there for 3 days and no snow plows came by which made it pretty difficult to get out of the parking lot. I know this may not be the hotels fault but maybe they could call in a plow to make it easier for people to drive out.
Great stay at a very nice hotel! Other than the ants in the bathroom everything was clean and top-notch.
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