Vancouver, Canada
3868 Main St
$$
+1 6048756080
N/A
DeliveryIn-store pick-upIn-store shopping
If we could give Dave at Novo Furniture more than 5 stars, we would. ️ Dave was very friendly, knowledgeable, professional and extra patient with us as we deliberated over the various couch fabric options. Dave was so generous and flexible when we realized the couch we had ordered was too large for our new space and graciously worked with us to find the perfect couch that suited our needs. We are so pleased with the “Apollo” sectional. It is so comfortable and the quality is very high-end. We highly recommend shopping local at Novo Furniture! Thanks Dave! Ashley & Thomas
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From the moment I walked into Novo, I received exceptional service from David! He was extremely personable, welcoming and knowledgable! He wasn't pushy but also was able to answer any questions I had. There was a slight mishap when my sofa was delivered and David immediately called and apologized without question. He communicated with me via text and call throughout the following weeks until the previous issue was resolved. He went above and beyond and compensated me! Will be recommended Novo in the future! Thanks again David for making what would have been a daunting experience so great! :)
My experience with Novo Furniture and David was great . I never felt pressured or rushed . I spent quite some time asking questions and choosing my fabric. David was very knowledgeable and honest and made it all very easy . I moved over the holidays and delivery was not possible so David delivered my sofa so I wouldn't go without in my new place . I needed my cushions adjusted and there was so hesitation in accommodating me. I wanted to shop local and I am sure glad I did. I would not hesitate in recommending Nove Furniture . David went above and beyond. Thanks David
absolutely outstanding!!! David is a pleasure to deal with and offered us an amazing deal on our new Van Gogh sectional. Even when we realized we had made the wrong choice in the height of the legs, he helped us mitigate the problem by ordering new legs at his cost. Would definitely reorder future furniture through Novo. The showroom is bare bones but adequate and the prices are therefore more affordable than other fancy showrooms. We are doing our happy dance!!!
Had the best experience here. Every sofa in the shop oozed quality. Dave is knowledgeable, experienced, and is just a pleasant human being. When my husband and I were indecisive about colours, he even dropped a sofa cushion at our home so we could \sit with it\ and colour match before deciding! Would highly recommend Novo if you're looking for a high quality sofa, and to support an awesome local business.
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