Vancouver, Canada
370 E Broadway Unit 113
N/A
+17783290291
Dominic went out of his way and asked me a ton of questions to make sure I found the right product. I originally came in for one product but after showing me the differences between the 2 products, I found that the product he showed me was a lot better for my needs. Will definitely come back for further tech.
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The website is not that good littrly it keeps on asking my for help that I do t need and just puts me somewhere else on the website when I am just looking for a game, but the people working at the source is a 5 star out of 5
I visited The Source to switch mobile plans from Fido to Lucky. Evan - the store assistant, was an excellent help in achieving this. A deep knowledge of the Canadian mobile network, a friendly engaged tone and sincere desire to help granted me an effortless transition. I will certainly look to consult Evan again and he has gained a valued customer.
Small store in the mall. Prices are reasonable but it's generally cheaper/easier to just order stuff online
The manager Jasdeep Singh at the kingsgate location sold me an open box, defective, 400 Samsung Galaxy Watch Active 2 as a new product. I first noticed the "unopened" box vibrate every couple of minutes, I then found both original seals were broken with regular scotch tape carefully put over top. I returned it the same day. Disappointing the manager didn't take more responsibility addressing this, instead telling me it was actually shipped like this from another location.
Dominic the staff on duty did great. He was very helpful in replacing my headphones. No questions asked very approachable staff.
I ordered something online and shipped it here. Did not pick it up for about 4 weeks and was never pressured to go pick it up. Person that worked there grabbed my box from the back and proceeded to process my order for check-out. Pretty straight forward experience and would not hesitate to order online to pickup here again. Nothing much to see here at the store though as it is pretty ghetto looking store in a ghetto mall (Kingsgate Mall). This is completely fine with me since I usually know what I need and order online accordingly.
Good customer support always a pleasure
Deli
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