Vancouver, Canada
3585 Grandview Hwy
$$$
+1 6044356905
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Wow! This location is amazing! The shelves are always SO tidy! They always have what I need! The mask policy is properly enforced and the cashiers do their job very quickly! One of the employees there were VERY helpful when I needed to find a plug! I can't remember his name, Arman or Ahmed or something. He showed me the international plugs in luggage, the extension cables in electronics and the regular plugs in the next shelf over. Very very helpful. Highly recommend this location.
like
The Walmart is not big but it is convenient.
Please avoid this location for any online grocery or photo pick. They are all not ready for serve the customers and they are not aware of what they are doing. I visited today to pick up the free magnets as I received the email that my order was completed. I was waiting in line for so long and kindly one staff came to help me out. She was gone forever, and did not come back to me. Suddenly, one guy came out and said to all line-up people that the magnets are not available at this moment. What???? what about the emails? how come I received the completed email? There were six more people behind me waiting for the magnets, but no one could pick them up today. There were almost more than 6 staff in the online pick up section, but no one could get out of the line-up with their useless help. What were they doing inside? I was super angry and I could see that the other people were losing their minds. Walmart is promoting this big event for the customers. Then, your location and staff should have been ready for this and prepared for the staff and all the details. Despite of this pandemic, I was really appreciating Walmart's efforts and wanted to be their loyal customer. However, this location doesn't deserve it at all. Never going to come to this location. I could see some people not wearing the masks properly. The clean guy was hanging his masks on her chin. No one was keeping the social distance. No staff are helping or guiding the seniors or kids. Poor pandemic guideline, Poor online pick up, Poor social distance, Poor staffing Poor customer service ever.
Nov. 23rd - I purchased a sofa cushion online for delivery to this store. Nov. 28th - I received an e-mail advising that the product is in transit, estimated delivery Dec. 1st. Dec. 23rd - No confirmation e-mail yet. I called the store and the representative said there are probably delays due to COVID. Jan 13th - Still no confirmation e-mail. I tried calling the customer support line at the store five times - the phone rang out every time. I called another department at the store to see if they could transfer me - someone picked up the line then immediately placed the call on hold, without saying anything. I waited ten minutes before I hung up. I called central customer support - they were not able to give me an answer but said they would look into it, and get back to me in a few days. Feb. 10th - Still no confirmation e-mail or response from central customer support. I called central support again and spoke with a representative - she was able to find out that the item was lost in transit sometime in December. She said they will refund the cost.
I wouldn’t give it 5 stars as it doesn’t have lots of products. It’s not too organized and most of the time ‘out of stock’ on most food items. Especially when I go on Mondays after the weekend the shelves are almost empty. I get disappointed sometimes. But on the other hand it’s quiet and close to home. The cosmetics department also need some attention as things are scattered most of the time and opened.
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