Vauxhall, London, United Kingdom
C, 250 Kennington Ln
N/A
+442075823294
My first experience with Fixation. I first called Fixation and spoke with Ollie, who proceeded to guide me to the form i needed on their website, Smooth easy unrushed, Submitted the form and within 30 minutes I received acknowledgement and confirmed the items i was sending, forgot to tick the boxes. I soon received my postage label and away it went the same day, with an acknowledge of receipt of my parcel the following morning of arrival, which was duly followed up by contents acknowledgement. So far impressed as I had read some awful reviews about contents (which did not match my experience) being a Friday I knew i would not hear back until mid next week. Boy was I wrong I received a quote for repair Monday which was accepted. the following day I received another email saying delay of 8 days as parts required not in stock awaiting from Nikon. TWO DAYS yes TWO DAYS Later I receive another email, saying repair complete that's FIVE days from receipt of goods to repair. I spoke with Libby on the phone to settle up and she was very professional and polite and organised my lens to be made available for me to collect Adhering to Social distance due to Covid-19.. Although this was my first Experience with Fixation I hope its the last. (No more breakages) however should I need to have a repair done.. I will look forward to speaking to Ollie and Libby again Great work guys well done.
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Went for a sensor clean, very swift, and very friendly, sometimes these places can be a bit daunting but felt welcomed like and old friend. All covid precautions in place too. Also, 36quid for a sensor clean and firmware update in 35mins, so much better than the camera spots in the centre of London who just (understandably) want your money.
This is the second time that I have used Fixation and, again, I am really pleased with the extremely fast turnaround and delivery and their great communication. I highly recommend them!!
Excellent! Easier to get your Canon repaired there than at Canon!
Long overdue post! Found this place via good ol’ Google back in May 2018. Was hesitant at first as there were mixed reviews about this place but decided to go ahead anyways. This place was easy to find. We dropped our Nikon lens and needed it fixed ASAP. We were told that that it will take a few days to give us an estimate of the repair. In fact, they sent us the estimate the next day. We were told that the repair will take about 7 working days. Pleasantly surprised but our lens were fixed in 3 days and as my better half puts it, the condition of the lens were better than before. Overall, the service has been swift and professional. The price was reasonable as well. I would highly recommend it!
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