Henderson, United States
201 W Main St
N/A
+1 9036578521
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Verabank emailed me about an unusual activity on my account. I didn't authorize and they immediately took care of it for me. So helpful and friendly!!!
like
Vera States they provide 24/7 service yet today 4/19/20 their 24 hour number is closed and unavailable. . We had to embarrassingly walk away from our items in Walmart because my card wouldn’t work!! I get the protection but I should be able to make a call or get an email verifying or something!! Very upset and embarrassed, had to go home empty handed.
I had a HORRIBLE experience at this bank regarding trying too apply for a second loan on my home. I had too search and initially call the Mortgage loans officer.(Also back in Dec., 2019 I was going too take out a CD and put it up for collateral I was told not to do so because they couldn't make any money off this loan.
I'm not one to leave reviews unless there was an extraordinary experience, one way or the other. In the case, every time I've visited this branch or called in for assistance, they have been extremely helpful.
Not happy with the customer service at banks. I hardly ever hear anyone get greeted and the workers are really snobby. They are always rushing and don’t get our request done correctly at the drive thru- putting money incorrectly into the right account. (Checking/ Savings)
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