Verdun, Canada
5650 Rue de Verdun
N/A
+1 5147624300
Toilets
No wheelchair-accessible entrance
I brought in my teacup chihuahua to have her nails clipped like I do every month. I have been going there for a while, and for some reason she went down the stairs and a lady was opening the door at the same time. Peanut, that is my dogs name ran out, into the middle of the street and just kept running. Everyone from the clinic was out there helping me to find her. The team at the clinic was actually asking cars to slow down while we were trying to find her. We had lost her for a while, as you can well imagine, I was absolutely beside myself. Finally a young man said that she was spotted underneath a car and the team from the clinic all ran to that car and got her. I cannot express enough the gratitude to all the members of the clinic that ran out to find and save my dog. Thank you all so much for caring, and I will always be grateful for your compassion and caring. I will never forget it. THANK YOU ALL SO VERY MUCH FOR SAVING MY PEANUT.
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I simply feel confused about my unfortunate experience with this clinic, which I booked for an emergency since my usual vet was closed on the weekend. Not only have they misdiagnosed my dog during the consultation which led to giving her antibiotics for a week, sold me on additional lab tests (not to mention how they tried to push us for unrelated vaccines from their checklist), but haven't acknowledged their mistake or provided any constructive advice about my dog's situation or what I should do next. Close to 500 later, I'm left worried about my dog and having to go back to my current vet to get proper advice and go through a whole series of tests again. While the staff was nice, I will not go back in the future.
This is not your neighborhood veterinarian with a vet, couple of technicians, receptionist: it is big business with everything that comes with it! Cold, impersonal, sometimes rude and confusing communication and service. My pet deserves better (and so do I)!
We have been clients of this Vet for 10 years now and the dr. is caring, compassionate and very patient. The secretaries are apologetic when running late, and very compassionate as well. Def. recommend this place. 5 stars
Wow! Amazing service all around! After calling a dozen clinics to see my Chico, and referred only to the DMV, these wonderful people took him in to examine, having flu like symptoms, he could not breath, nose blocked and not eating, they patiently took care of my \aggressive\ Chico with tender, love & care! I highly recommend bringing your furry pets to see them! 5 stars indeed deserved! Thank you all for taking great care of my Chico! Much appreciated!
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