Vernon Hills, United States
216 Hawthorn Center
$
+18472470574
N/A
Awesome great deals...wife is happy
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I have been a customer for a couple of years now... every time I visit there I always leave a happy customer..
Kay’s in Vernon Hills is wonderful helpful store. I love their Customer Service and the sales employees are wonderful. The manager is a delight to work with. Always ready to help, suggest and listen to your wants and needs. Love this store.
OK so me and my dad we were looking at wedding rings for my brothers wife to be and there was an amazing sales associate there by the name of Michelle. This girl knew everything about all of the different diamonds knew everything about the gold and white gold. She was very kind and had great customer service and treats all of her guests with respect. She was very approachable and had a big smile. Next time when I go back to Kay jewelers in Vernon Hills I will be asking for Michelle to Help me with all of my diamonds and jewelry needs. Hope everybody has a great day god bless... PS ask for Michelle you will not be disappointed.
I had to get my ring cleaned and polished for my wedding, and Sally made every effort to help me! She immediately called to find out if my ring could be a rushed order. It was a Wednesday afternoon and my ring came back Thursday evening, looking sparkling new than before! I'm so thankful for the great customer service!
I went to Kay Jewelers in Vernon Hills for help with my watch. I was not able to remove the back and replace the battery but Sally offered her assistance. She was able to help me remove the back, replace the battery, and secure the watch back. Sally was very kind, knowledgeable, professional, has a positive attitude, and helped me get in and out quickly!
The staff here is amazing and hilarious! The GM and AM helped my wife and I pick out a gorgeous ring for my wife, and got us a great deal on it as well. It came back from being serviced ahead of schedule, so I was able to surprise my wife with an early Christmas present! Thank you!!! I will be back next month!
My boyfriend and I are long distance, so I went into Kay Jewelers looking for engagement rings solo. I was a bit disheartened to do this alone, but Mary Anne and Shannon quickly got rid of that feeling. Both were lovely to work with, and were kind and patient while I looked at a number of rings. Shannon was also ready to go above and beyond - she is truly expectational, and I left the store feeling the opposite of what I came in feeling like - thanks to Mary Anne and Shannon, I was uplifted and excited for the next steps.
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