Verwood, United Kingdom
32 Cotswold Cl
N/A
+441202829685
I am writing this in response to Frank Chorely’s review of my company. I’m sorry to write this about a customer but this man is coward and a liar. I’ll attempt to answer each of his alleged complaints in turn. •\tI never let him down twice, in fact originally I was contracted to remove a Scots Pine as well as the hedge trimming. Mr Chorley cancelled the tree removal the day before we were supposed to carry out the work causing me financial loss. •\tEven if I was 40 minutes late I knew the job arranged could be finished in a day so why would this be of any convenience. •\tWhy should I not be allowed to talk to your neighbour, I’m self-employed! I don’t work for you. •\tAre self-employed people not entitled to a lunch break? •\tWhen you asked me to considerably reduce the height of one hedge (that I hadn’t even charged you for!) I explained to you that it would be a much bigger job and would require a chain saw. •\tMy original quotation for trimming your hedge was included as an add on in the price for removing the Scots pine. To carry out the trimming on its own the quotation should have been much more. As an act of good will I stuck to my original quotaion. Thankfully ungrateful moaning-lying customers like him are rare
like
Unreliable service. He rearranged the job twice and eventually, after arriving 40 minutes late, took all day to trim three hedges. Disappeared next door to have a look at a job they wanted doing whilst in the middle of working on my garden then disappeared for an hour during the day and then didn’t complete the job to my satisfaction. When asked to reduce the height of one hedge I was told that it was ‘a chain saw job and I offered this cheap anyway’ - even after having come to view the job and quoting a price. Would certainly not recommend this service.
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