Salt Lake City, United States
1207 Major St
N/A
+1 8015322433
In-store shopping
Horrendous experience. My bike was NOT fixed - it ran once, and then would not start again after. Had to tow it to a different shop where I paid all over again for the same work. They DO NOT stand by there work. Not only did all of that happen, but they absolutely destroyed the appearance of my bike - deep scratches on every panel and a three inch gouge in the windscreen. Think before dropping your bike off with these people - you may seriously regret it. There are other shops, please think about that for your own sanity. Such a frustrating and inexcusable experience. I paid a hefty price for storage too just to have my bike ruined. Terrible.
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Best scooter shop in town! Top notch work!
This place is a hot mess ran by some very nice folks! I dropped of my scooter after getting a flat rear tire. Asked the guys there to change it, do an annual tune up and see if they could get my LX150 to start better. Despite leaving a note with my contact information with the scooter I had to call the shop the next day. I made a tire choice and asked that they call me at the end of the week with an update. Come Saturday, no call, so I call on Tuesday, only to find out they only just then ORDERED my tire after the scooter had been in the shop a week. Okay, I am told another week. I ask again to be contacted on Saturday with an update and surprise surprise no call. So I call on Tuesday and just ask for my scooter back as they have done 500 worth of work WITHOUT first discussing if that was okay. I came to pick up my scooter and pay the bill It became obvious why I never got any phone calls that I asked for, because they had simply not written down any contact information for me. a week after I got my scooter back it doesn't start anymore........ Talking to one of the guys from the shop later on the phone, he didn't know they have a 60 labor warranty. He also said they could not help with transportation to the shop despite 2 separate pages on their website stating they transport scooter to the shop for you upon request. This is a slow, incompetent and expensive scooter shop that I would not recommend to anyone. I'll also be contacting Piaggio to lodge similar complaint as they are the authorized Vespa repair shop in the valleyand I do not think they represent the high standard that that company has set for their scooters.
CAUTION dropped my vespa off, the work was simple and easy, expecting it back in a few days, 5 WEEKS later i recieved the vespa with 1/5 of the work not done, check engine light still on and the battery died days after taking it home.
Excellent Service and Great Products! I have had a chance to visit this facility here in SLC many times and the owner really cares. He's a real scooter guy who loves the product and cares about the customer. The service department is excellent and they carry Vespas, Kymco and other bikes. It's a great place to shop for a new scooter! I can't recommend them enough!
Went in and met with Hunter, super laid back guy and beautiful shop. So happy to have a home for Vespa of SLC, again!
No one answers the phone
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