Vestal, United States
414 Commerce Rd
N/A
+1 6072032159
Repair services
Tom was an extremely professional service rep. He pinpointed our problem & fixed the leak by replacing the old line & valve with a much better part. He was very knowledgeable and solved our problem quickly. We had the need to call your company twice now in the past 30 days. Both toilets & both experiences were very good. We will gladly use you guys again.
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Condenser pump was not functioning. I was concerned with water that had already gotten under my furnace. Tom was very prompt and friendly. It was an after hours call, and I am sure we both were tired - but he was happy, helpful and smiling. Best of all, he fixed the unit and cleaned up the water since it was in an unsafe area of the furnace for me to clean myself.
Colin is the best plumber. The pipes under our kitchen sink were loose, which caused the leak. The entire pipe system used to be wobbly, but after he finished working on them, they are much more stable now. Not only did Colin fix the leak, he organized the wiring to create more space, and detected another leakage that would have caused more problems down the road (saving us from future headaches). He is knowledgeable, professional, and friendly. While we were talking, he mentioned how he treats each customer’s issue the same way he’d fix his own home, i.e., put his best foot forward. We were apprehensive before calling Appolo, because we’ve had bad experiences before. I am so happy we have a “go to” guy now. I’d highly recommend Colin!
Collin was great. He found a better way to fix the leak that I had. He saved himself a lot of time and me a lot of money by doing what he did. You don't find a repair person like that,most would just fix the leak and do it in the way that would benefit the business and not the customer. Which I thought was great. Make sure that you keep him as an employee. And if I ever move when I call I want him to do the work. The man is great at what he does. He told me that he has benefited from listening to people who gave been doing this for a long time,Sometimes when you listen you can learn a lot more,he has. Thank you
The repairman was excellent, wore his mask and booties for my carpets which I appreciated. I will do business in the future.
Requested service for a clogged drain (Drainworks). Tom called and confirmed his arrival time. He was very professional and resolved the issue quickly! Would definitely recommend.
A big thanks to Appolo’s employee Josh. He first inspected my system when my wife and baby moved into our new house and helped us this time! He did a great job, answered our questions, and above all—he listened to us! As long as people like Josh continue to work for this company, I will be an Appolo customer for life. Hopefully management can work with us like Josh has to rectify the rest of our situation. Thank you Appolo Heating.
Tom was very professional and knowledgeable. He took care of our plumbing issue quickly and provided advice on how to keep the problem from coming back. Would definitely call on him and Apollo in the future.
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