Vestal, United States
1715 Castle Gardens Rd
N/A
+1 6076588389
My father-in-law recently moved to The Hearth at Castle Gardens, and we cannot say enough good things about the entire staff. Everyone has been extremely friendly and professional. We worked mainly with George Welge, and the service he provided was outstanding. Moving in during a pandemic had its own set of complications, but every situation was handled promptly and efficiently. George went above and beyond to help us feel comfortable with the process from beginning to end, and he was always helpful and quick to respond to our questions. We feel very fortunate to have found such a caring group of individuals who continually strive for quality and excellence in the services they provide.
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My Mom has been a happy assisted living resident for almost 3 years. I can’t imagine her as well cared for any where.
BEWARE ALL who are considering this place. I cant speak to the care but I can tell you read all the paperwork before you sign. My husband was in the Keepsake Village for less than a day and I had to pay for 7800.
I have observed the staff members there, Victoria and Elizabeth, in the activity room being extremely kind and compassionate to all of the patients. They show them individual attention. Such special people.
My mother has been a resident at Castle gardens for one month and it has been a wonderful experience for her. The administration and staff are caring, kind and knowledgeable. I would recommend Castle Gardens to those looking for a community where you can feel confident that your family member is well cared for.
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