Viareggio, Italy
Piazza Giacomo Puccini, 18
N/A
+39 58454321
I had an amazing experience in this wonderful bar .The location and the ambience are great, in fact one of the nicest in the entire Viareggio . I had the pleasure of speaking and being served by Angra ( just amazing) . The best part was the service and the product. I'm planning to come back here again . Keep it up the great work.
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This is a nice hotel in an excellent location (a few steps & you're on the boardwalk & on the beach) but where they are lacking is service. Our check in was ok but the man forgot to tell us the wi-fi network & password, so we had to make a trip downstairs to get it since staff wasn't answering the phone, & then he also forgot to tell us when/where breakfast would be served (another trip downstairs). What's worse-- breakfast the next day was terrible. We sat for 10 minutes without anyone acknowledging us -- I eventually went & grabbed menus. 5 minutes later the waitress came over & was very unfriendly & didn't apologize for the 15-minute wait. Our food finally came & it was dry & stale -- old croissants, eggs that had clearly been sitting around & weren't fresh at all (see photo!). I ordered a cappuccino that never came & I finally gave up & left. In times of Covid with few guests how can you mess up on service so badly?? I will say, our room was nice, very spacious with a lovely sitting room adjoining the bedroom. However, I would not choose to stay here again, too many service issues.
Tasteful rooms, wonderful location, comfortable, and a great breakfast.
Spacious clean room with very helpful multi linguistic staff. Breakfast was quite poor. Great air con in the rooms however no milk for the tea. Would definitely recommend.
Very nice hotel! Great location just on the corner of the boulevard. The room was way larger than expected (we had a room including a small kitchen). The windows all had blinds which made sleeping very comfortable. Also the beds were nice and the bathroom was OK, although the shower itself was not that big. The staff was very friendly!
What you see is not what you get. Website doesn’t reflect actually status. View from balcony on abondened hotel isn’t what we expected. Nevertheless very friendly staff. In short outdated.
Very nice hotel in a good location close to the beach and the many shops. Food has improved substantially since we were here 2 years ago. Can recommend the vegan salad among other dishes.
Nice location. Right by the water and close to everything. Descent breakfast.
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