Victoria, Canada
564 Hillside Ave
N/A
+1 2503887082
DeliveryIn-store pick-upIn-store shopping
I asked for a quote for a small book project. After receiving the initial quote I was told the amount would go up by a “few dollars” due to a change I requested. The price doubled. The workmanship was very sloppy with printing running off the page. No effort was made to make the job appear professional. On top of that more money was requested to finish project after initial quote. I canceled the project with this company I was so dissatisfied. When I canceled the project with them I wrote an email explaining why and my concerns were not addressed. I am thanking my lucky stars I didn’t proceed.
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Nothing against the actual work they did, but a simple project took them a month to finish. They were not that nice at the end, even when they realized it was their fault. I would not use them again, and would not recommend them.
I highly recommend Digital Direct for any and all of your printing needs (and more!). I have gone to Digital Direct for over 3 years and there is a reason I’ve never gone anywhere else: they’re the best! The team here is professional, skilled, and knowledgeable but also personable and fun which makes the experience extra enjoyable. Whether it’s brochures, booklets, or banners, the team at Digital Direct has delivered an exceptional product to me on time or early. They consistently impress me with their customer service and have always offered unbeatable rates. Special mention goes out to Bob, Gayleen, Paul and Wayne–thanks!
I really appreciate the efforts of Mike Marshall, he went out of his way to produce my business cards quickly and efficiently.
These guys absolutely knock it out of the park on every single front. They have the capability to produce every type of print piece I've thrown at them, their rates are more than fair, and their service is incredible. They bend over backwards to accommodate urgent drop dates. They even caught a few typos our editor missed. AND, they have hand-delivered proofs to me on numerous occasions. I'm floored.
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