Victoria, Canada
3460 Cedar Hill Rd
N/A
+1 2504804806
Just had a great experience with this outfit. Called 8am Monday morning for a backed up sewage system. Dispatch said we'd have someone at our house around 1pm and that they'd call in advance. They did, a great plumber named Chris showed up on time, and had the issue diagnosed and fixed in under an hour. Super pleasant to deal with, very professional, and a great rate (100). I'd recommend Royal Rooter in an instant and would use them again.
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Terrific attentive service. Drew (attending technician) did amazing work under demanding circumstances. Very diligent and thorough. Would recommend this company over other companies for your sewage/perimeter drain needs.
Our family recently experienced a plumbing nightmare. We have recently bought a home, which is my first home, and it took everything we had to get this home. You can imagine the devastation we felt when our home flooded leaking from several locations; which was caused from an ongoing blockage, which we weren’t aware of at the time of purchase. The quality of work, professionalism, and class this company brought to handle our situation was impressive. They were able to quickly solve our issue, help correct the problem, and plan for future upgrades to our home. I was recommended this company and I would recommend them myself.
Absolutely the worst customer service. Called to inquire about draining service; I barely had a chance to explain what we need and the lady on the phone already suggested us to look somewhere else. Didn't have a chance even to talk more about our situation; she bluntly said no service for today. I don't even know this lady and don't understand what I did to her that make her so rude.
I am very happy with the service of technician. Rod called me after I sent the service call. He provided me a couple solutions of my issues on the call and made a booking for my service for next day. He didn't charge me anything. I tried his solutions to fix my issues. I am thrilled with his service even though they didn't come to our house. I cancelled my booking within a day. He is very helpful. I high recommend Royal Rooter Plumbing. They will be on my trust plumber going forward. Thank you so much Rod.
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