Victoria, Canada
723 Vanalman Ave A
N/A
+1 8773117171
Bought a drink from one of their vending machines at the VIU Library, the machine moved but didn’t dispense my drink. Called customer service, no answer. They called me back a few days later and asked for the last 4 digits of the card I used and the lady told me they didn’t have record of my purchase. So I told them I have it on my bank app, she told me to send proof to their service email. Did that two weeks ago as soon as I got off the phone with them and still nothing. If it were the first time this has happened, I’d say don’t worry about it, but it’s not. They need to fix their machines, and at the very least give people their money back if they didn’t give the product I purchased.
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I want my money back, payed with VISA, did not deliver the juice. Here are the images, it is the machine at Clarihue building in UVIC. Chose B8 and just moved a milimeter. June 26 around 8:35 PM.It should be pretty easy to refund. I will be waiting.
Had so many bad experiences with these machines eating money and getting nothing. Wish this company would take responsibility for their machines.
Used these machines 5 times. 3 of them, the food got stuck. remember in the 90s when vending machines actually worked. To get help all they have is answering machine. DO NOT USE RYAN VENDING
My friend’s dad works here but they’re also cool.
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