Victoria, Canada
4514 Chatterton Way
N/A
+1 8886217233
Wheelchair-accessible entrance
During the Covid Pandemic, I’ve spoken to Worksafebc several times in regards to my business. Every person I have spoken to has been above and beyond helpful and friendly. They have answered all my questions and even called me back with more information! I really appreciate the hard work they are doing in these times!
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Pro's: -Having insurance for your workers is good. -The premiums aren't terribly high. Cons: -You can not choose to have 3rd party insurance instead. -They do not respond to most of your emails/requests. -It is mandatory, but they don't contact you and tell you this even if you are registered with many other departments of the Government. -If they do, they will back bill you for multiple years (up to 6), even if they will not honor back claims. To dispute this, you must first pay the back billed amount and go through the usual governmental paperwork which will likely be denied. Other notes: -Their website is not even on a governmental domain. Conclusion: They are very frustrating to deal with, and if they were any other business that wanted to conduct business (services for payment) with your own, you would simply say no to them and search for another option. Since they are governmental, you will have no choice but to fall in line with their heavily skewed, in their favor, system. Have fun!
Have had to deal with worksafe two times now, both times they have paid me late making me struggle fianacially trying to keep up with bills and payments.Have filed a complaint, was givin information way later then i should have, the list goes on. Worksafe needs to seriously give their head a shake, such a joke.
They're slow and frustrating but they are WAY better than private insurance.
Personally never had an issue with Worksafe. Some officers may present like having a god-given entitlement, but I am yet to meet any of them. Thus far I have been in communication with WSBC numerous times and nearly every time they have responded to my questions quickly, professionally, and thoroughly. They have had a strong precedent of hiring people with better people skills and communication in recent years as opposed to the old WCB.
Work Safe BC needed to be replaced by a private section insurance company. The staff at Work Safe BC are rude (most likely because they are a crown corporation.) I talked to a receptionist on the phone and I have never talked to someone so rude in all my live, I was shocked. They never return phone calls when they say they will... absolutely terrible staff.
Filing a claim is so overly difficult
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