Victorville, United States
14400 Bear Valley Rd
N/A
+17602430710
Watched a man on tictok get played by the woman you have working at this “so called establishment” you have people stealing from customers here, someone has to step in and be the bigger person and obviously realize the people you have leading this store are NOT trustworthy at all.... you have multiple comments stating so and over 50k people online seeing that your business isn’t being ran honestly. Do better.
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I came in to buy a pair of Jordan Why Not Zer0.3's because I saw that they were on sale. A young man helped me out very well to get me size and complemented my Off Whites that I was currently wearing. Then I decided to buy a pair of shirts and a sweater to go with the Jordan's I was going to purchase. While looking, the same young man was helping me look for some styles that would go perfect with the shoes, untill I came to the register. A women was attending me at the register and started to criticize the shirts I got and the sweater that I chose for the shoes. She said that shirts and sweater didn't go with the shoes because they didn't match and the colors didn't t look good on me. I then told her that I chose these things because I thought they looked good with the shoes and she said that thats not having style. I ended buying everything that I chose but I left the store very disappointed with the service. The young man was very nice to me except for the woman that was on the register. She needs to learn how to not judge others opinions and options.
Yesterday I went to Sheiks to try and purchase the Jordan 1 mocha some guy that works there told me “it’s a raffle online but you could come tomorrow morning and purchase them first come first serve”. I end up going today 2 minutes after they open and I asked a guy. Which he said they didn’t have anymore so I told him yesterday I was here and some guy that works here told me to come early and I could purchase them and then he said let me ask the manager.. and so then he asked her and she straight said no. I know for a fact the manger in this store is resealing them to someone so she could get something out of it.
My son didn't know what he wanted, he tried on different styles, and the associates were very helpful and patient.
I was at Sheikh at the Victor Valley mall on Christmas eve 12/24/20 at 11am sharp. I waited in line with my raffle winning screen from my app and the associates Denise and her manager Chesley denied me my pair. I waited over 3 hours and they couldn't give me and my wife any answers as to what happened to my pair. My wife and I even spoke with a manager by the name of Abdullah but he was talking to me as if I didn't have any rights to pick up my shoes that I won fair and square. Well looks like my Christmas is ruined and I will be in contact with corporate soon, obviously one of their staff members took the shoes and hope I would for get about it.
Terrible. I get better customer service from a computer shipping online. No one in here wants to be working... Well I guess I wouldn't actually call what they are doing working
Denise and Chelsey were extremely rude to me when shopping on 12/24/20. Love the owner of the store and would shop here again be cause of him.
This place is a joke I ordered some shoes for store pickup and the next day I called the store to see why I haven’t got a email to pick up the shoes. The manager was so lazy and rude she couldn’t even see what was going on and gives me a 800 number to call corporate office and they aren’t taking calls from customers but she could of called but she’s lazy!!!! I went to shoe palace and got the same shoes and got treated with respect! You need to fire whoever your manager is that was there on 9/16/20 working the morning shift!!! If you don’t handle the way your workers are to the customers your gonna lose the money that puts food in your mouths!!
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