Vienna, United States
8357 Leesburg Pike
N/A
+15716656440
I went to the Tysons INOVA Urgent care today. I've been scared to go to an urgent care during the pandemic because what if I get germs just from the waiting room? They did triage over the phone while I was in my car and then brought me inside to run the tests I needed. They gave me a lot of follow-up care instructions and spent as much time with me as I needed. The staff were very nice and understanding. I would definitely go here again.
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I found a limitation with their medical opinion and because of that I will not be using Inova urgent care anymore at any location. I am really should with their medical limits and opinion. I would not advise anyone to trust them with their medical issues and you may not be getting a thorough diagnosis. Also, they have something weird going on right now. If it’s that serious and they can’t handle it shut down while this COVID is going on. If not it’s urgent care so act like it.
Just in general, Ive head a very poor experience with Inova since moving to NOVA, compared to the MCV and Bons Secours hospital systems in Richmond. The main issue with this Tysons Covid testing center, is the wait for your test is over TWICE as long as any of the other NON-Inova testing centers in the area. Georgetown hospital has a 3 day turn around l, and I'm still waiting for results on day 8 from this facility. If you call to ask for results, they basically send your call to any phone that's not the correct one, like they don't want to help you. Avoid getting tested here at all cost if you want your test back in a timeframe that is useful.
I’m not a fan. Yes I should no my body but I also believe you go to the dr to see what’s wrong. Not to diagnose yourself. Her attitude towards me not knowing the answers was unacceptable. Maybe I wanted her to give me the answers? And treat me like a patient.
If I could give zero stars, I would. I spent two hours waiting for an x-ray, most of it spent waiting in a procedure room. At the end, they gave me a \support\ shoe with a sole so slippery I nearly fell twice in the first thirty seconds. Suggestions: hire more people, communicate better, don't wax your floors.
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