Ajax, Canada
201 Bayly St W
N/A
+19056835358
I came in for an oil change last Friday. It was pretty last minute but they booked me an appointment for only a couple hours ahead of time which I thought was nice. Jethro was my service advisor when I arrived. He suggested I do a fuel injector cleaning as it has never been done. I agreed to do it as I thought it would be beneficial. Of course this would add time but they were very quick with my truck. Jethro and I then spoke about other services I should be doing soon which I will be coming back to these guys for. I had a lot of questions about when I should be doing certain things on the truck and Jethro was very patient and informative. Good service is often overlooked and people talk about more about the bad than the good. I think that Jethro and whoever else was involved with my service should be recognized as it was a very good experience.
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I bought a 2017 Dodge Durango May 2018, I have contacted the service department numerous times since then till now about a VIN number that's missing on the windshield of my car and a cracked taillight bar that doesn't work anymore. This incident happened just a month after I purchased the vehicle and i have proof of email records. I still have to hear from someone who hasn't been laid off or fired throughout my interaction.
We had such a pleasant experience here at village Chrysler! The entire team was accommodating and worked diligently to get my fiancé and I what we had in mind & wanted. We were extremely lucky to have ANSON who was our sales consultant & honestly I would suggest anyone looking for a Chrysler car to contact him. What a WONDERFUL experience!! Thank you so much Anson, Harry & Igor for making this extremely pleasant for us!
My sales person Darren made our deal quick and easy, within 24hrs, completely satisfied with his sales experience. We just drove off the Village lot moments ago, and we are already enjoying our 2021 Ram 1500 Big Horn, Built to Serve Edition. Also a special thanks to Kerri in Finance, she provided us with phenomenal service.
Bill and Kerri were great. We had some bad experiences at other dealerships, and they went up and beyond to take care of us. Couldn't be happier with our 2 dodge ram 1500s.
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