Village West

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West Lafayette, United States

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Student housing centerApartment buildingApartment rental agency· Apartment complex· Apartment building· Apartment rental agency

Village West Reviews | Rating 3.3 out of 5 stars (4 reviews)

Village West is located in West Lafayette, United States on 2053 Willowbrook Dr. Village West is rated 3.3 out of 5 in the category student housing centerapartment buildingapartment rental agency in United States.

Address

2053 Willowbrook Dr

Phone

+1 7654643800

Accessibility

Wheelchair-accessible entrance

Open hours

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S

Smokey Desperado

Stayed here for a year 2019-2020. Overall the facilities are well maintained and the home was good quality. However the maintenance left much to be desired. I called office multiple times about a laundry washing machine that always ran hot water. Good thing was that they told me they would send maintenance the next day to fix the issue. I waited the whole day for maintenance to show up, but they never did, and on top of that maintenance said they came in to check and found no issues. Ummm...are you sure you guys came in? The next time I called maintenance, they came in but still did not fix the issue claiming that it was normal that the washer runs hot. It was hard for me to believe this since it literally says rinse cold on the machine. As the pandemic came around, the fire alarms had to be checked by maintenance for every unit. I was shocked that maintenance went through every unit including mine without any mask or safety precautions, literally potentially spreading the virus into my home and others. So, I give 1 star even though the facilities and homes are nice, there should have been more prudence and honesty in the maintenance side.

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Chadsey Matlock

I love VW! I have lived here for three years and have always had my needs met. The flat fee for utilities is one of my favorite perks. The office staff is always friendly and willing to help sort any issues out. I would HIGHLY recommend living at Village West!

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Macey Milroy

I moved into Village West in 2018 and have had a great time! I love the events that they put on so I can meet new people, but I also like that there is plenty of privacy when I need it. Perfect for Purdue students because the bus can take you right to campus. Love it here!!

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Martynas Kalpokas

False advertisement. Maybe some people got what they expected but I was the 'lucky' one. Staff is very ignorant, as an international student I was unable to arrive to their leasing office to look over the apartments so I had to email them. It took around 3 months and 10 of my emails just for them to get back to me. When I arrived to their office, I got the keys, everyone seem to be nice. I went to my apartment and someone else was living in my room, people at the office said that I have to sort out myself. I got un-renovated room, even though on the website they said that they renovated them. So we dont have a kettle, or a toaster, or a table with a chair in our rooms, so basically we have to sit on the ground and do our homework, amazing. A light broke down in my room (probably a blown light bulb) 4 days in the row I went to their office and every day same story 'someone will come first thing in the morning' nobody ever came. They even told me to do my homework in the kitchen until my light is going to get fixed. So basically I was promised a renovated apartment 'fully furnished' and though I have to sit every night on the floor in the dark using my phone do homework, so pathetic. I have 2 stars instead of 1 because some things did came as promising like a gym, bus to the college that runs every 15 minutes and a swimming pool, but other than that. If you are a student, get a written notice or a letter that states that you will get what they promised and not end up like I do. Below I included some 'expectations vs reality' pictures just to prove my point.