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Visalia Honda

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Visalia, United States

visaliahonda.com
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Visalia Honda Reviews | Rating 3.8 out of 5 stars (5 reviews)

Visalia Honda is located in Visalia, United States on 1016 S Ben Maddox Way. Visalia Honda is rated 3.8 out of 5 in the category honda dealercar accessories storecar dealercar finance and loan companycar leasing servicecar manufacturertruck dealerused car dealerused truck dealer in United States.

Address

1016 S Ben Maddox Way

Phone

+1 5596274444

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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J

Junior B

I regularly get my service done here. Yesterday, however, after my service I went to purchase tires elsewhere - for no negative reasons, just cheaper at Costco. After doing so, the mechanic displayed to me my old tires and informed me of the horrendously uneven fashion in which they wore out. The two back tires were dangerously bald from the inside! The mechanic gave no official diagnosis, given that he wasn't paid for that, but did convey a teaching; he told me that the manner in which the tires treaded could be because of bad mechanic work. I told him I'm perplexed given that every 5k miles I get a tire rotation and oil change at my respective service center. He wasn't quick to label them haphazard or blame them, but cautioned me to be more mindful of their work. Given the latter, I perused my service receipt and took notice of the fact that a mechanic [Angel] labeled my tire tread waring out evenly! Given the exaggerated manner that they wore out I assumed this issue has been present for a while so I glanced at my older receipts - yup, they all say my tires were waring out evenly, despite otherwise. Begs to question whether they were actually even rotating my tires, let alone checking them. Selma Auto Service center has my business from now on.

M

Miguel Barajas

Horrible customer service by Andrew from service department. Keep in mind, I have a 2012 Honda Civic, therefore it's nothing fancy or new. However, I do not think it is fair for reps like Andrew to pick what customers to be good to and which ones not based on the car they drive. I saw people driving nicer cars getting in and out and having their cars washed and detailed. I had my car at Honda for over 2 months, just for basic maintenance. Andrew would never reach out to me to let me know how the process was going and would ignore a lot of my calls. When I showed up at the dealership 2 months later, he was in his desk and when I confronted him, he decided to argue with me and he said he was always reaching out and keeping me updated which he was not doing. I just picked up my car today, and they didnt even bother washing it or detailing it after they had it sitting there collecting dust and grease for over 2 months. Honda no longer has my business, but I doubt they even care knowing how they only treat their top clients good. I had been a customer for over 3 years.

H

Hammer Sandoval

Andrew gave outstanding customer service, lobby nice and clean, everyone here working cleaning making Christmas magic happen, why go anywhere else.️

S

Sam

I love this place. Always a great experience. They are all so helpful and take care of you with their best customer service, good job keep up the great work. Ricardo is always so helpful

M

Michael Batara

Someday I can drive you.lol.

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