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Visionworks Stratford Square Mall

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Bloomingdale, United States

locations.visionworks.com
OptometristContact lenses supplierOpticianSunglasses store· Optometrist· Contact lenses supplier· Optician· Sunglasses store

Visionworks Stratford Square Mall Reviews | Rating 3 out of 5 stars (4 reviews)

Visionworks Stratford Square Mall is located in Bloomingdale, United States on 315 Stratford Dr Ste C-15. Visionworks Stratford Square Mall is rated 3 out of 5 in the category optometristcontact lenses supplieropticiansunglasses store in United States.

Address

315 Stratford Dr Ste C-15

Phone

+1 6302958031

Accessibility

Wheelchair-accessible entrance

Open hours

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Melinda Montijo

I will never buy glasses from Visionworks again. This store has horrible \Customer Service\. I got 1 pair of glasses right before Covid. Upon bringing them home I noticed \patches\ on the lenses which I believe is a defect from whatever generic coating they poorly applied upon creating the lenses. When I tried to provide the basic information about the situation I was dismissed. Anthony and another young lady kept talking about cleaning the glasses. There was a lack of listening skills. Point blank... I lost my temper cursed because bottom line I tell the truth about a poor service in the first place and there was nothing they could do. What I did get was Anthony saying he was going to call \The Mall Cops\ to come and get me. What a joke! Going back to Eye Boutique in Schaumburg... I got two other pairs from them in perfect condition. I give them no gold stars!

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Pamela Jacobazzi

Limits only few customers inside at one time. Can't use 2for 1 glasses special if you use an insurance coverage. Waited a long time for some help, even had to ask for help several times. Yet staff has time to chat among themselves and even long chats on phone. Staff is very rude to customers.

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Veronica Velez

My first experience with Visionworks and I will not be returning to this location. It’s unfortunate because the eye doctor here is phenomenal. He was very patient and very helpful. However, the woman up front named Deane was extremely unprofessional. She was rude and very abrasive. She was the one that was supposed to be attending me and she kept walking away from me to help other customers. When I asked her questions, she seemed annoyed by what I was asking. At one point, I had to repeat my question because she was too focused on what the other staff was asking the people that were coming in instead of paying attention to me. I would recommend the doctor but unfortunately at this location, Deane would ruin your experience.

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Mallory Mitchell

Rude staff. I had the same problems as the other reviews. Doctor was nice and the guy helping me when I picked up my glasses was nice. Staff treated me like a little kid when I was in for my appointment.

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