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Visionworks The Arboretum

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Charlotte, United States

locations.visionworks.com
Eye care centerContact lenses supplierOpticianOptometristSunglasses store· Optometrist· Contact lenses supplier· Optician· Sunglasses store

Visionworks The Arboretum Reviews | Rating 3.5 out of 5 stars (5 reviews)

Visionworks The Arboretum is located in Charlotte, United States on 3419 Pineville-Matthews Rd. Visionworks The Arboretum is rated 3.5 out of 5 in the category eye care centercontact lenses supplieropticianoptometristsunglasses store in United States.

Address

3419 Pineville-Matthews Rd

Phone

+1 7045425069

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Pam Simmons

I was referred here by a friend since I was contemplating getting contacts. I got them and tried them one day. They fell out or disappeared. The business hours are incorrect online so they were closed when I called. I left messages and was not called back. Day three with no contacts I finally reached Tiffany. I told her I wanted my 150 refunded since I didn’t feel the contacts would work for me. I was never told the 150 was for someone to show me how to use them. If I had known that I would not have even tried since it wasn’t a guarantee and I live with someone who wears them and could show me. I thought the charge was for the contacts themselves. Tiffany explained that it is standard and I should have known because of that. Well it’s my first time and I was not told. Tiffany said that obviously I had a problem with the amount and I let her know it was the lack of response I got when trying to get help with my contacts. If you want customer service, do NOT go here. If you want to throw away money, then feel free to go here. I had to give a one star, but they do not deserve any.

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K O

There was a nice lady, but lest of others I saw at the store were unfriendly(mean), unhappy customer service. My teen aged daughter and I were not comfortable during the visit. Not sure if they were just bad mood.

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Dempcey Knight

Dr Mark Gifford and his staff (reception) have always been quite pleasant. Dr Gifford listens and takes the time to explain things so a dummy like myself has a clear understanding. I haven't any interaction with the other side of the office (eyewear section), gone to another eyewear store.

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judy greenwell

I have been going to visionworks Arboretum since 2006 Rhonda has been outstanding with my changing vision And requirements . Always satisfied with her suggestions.

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Jennifer Wouters

The selection, service, and prices here can't be beat. I took my daughter here to get a second pair of glasses and Ted and the staff could not have been nicer. We got a stylish pair for a great price. My husband went later and got his eye exam and a new set of glasses as well. Simply great service that I did not expect from a big box shop. They really care about their customers.

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