Vista, United States
990 Joshua Way
N/A
+1 7605991112
Delivery
Wheelchair-accessible car park
I placed an online order on Thu Jan 7th 2021. Told delivey date would be FEB 3rd between 12-4 pm. Then told late aftenoon of the 3rd that it won't be arriving today, and that they would call us and let us know when. NOTE: we live less than 10 miles from the manufacturing plant yet they won't let us pick it up and it's has taken nearly a month and we still don't have it. Shipper says they have no paperwork on my table and I'm now going back-and-forth between Earthlite and shipper Ceva. Cost: 951.83 Shipping 73.77 Tolal: 1025.60
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Terrible customer service! I bought a table around 2 years ago and it's already falling apart AND they stopped responding to my emails!
I ordered my table over a month ago, and told them when I would need it delivered by. My opening day is tomorrow, my table is in Wisconsin and I am not. With the huge shipping expense, I expected better.
Great place to purchase Massage Supplies such as massage tables, massage chairs, cushions, sheets, oils and lotions, and much more.
I ordered a table case for my 2001 table. They didn't have the original case but sent one that would fit my table. Customer service was very good and the case came within a week. My only problem is that I liked the original case better. The pocket for the bolster was vertical and had separate pockets for sheets and other items. The new one has one pocket which the bolster slides in horizontally and you have to put the sheets and other items on top of that. Also, the original case's zippers went down to the bottom which made putting in the folded table easy. The new zippers don't go down to the bottom and you have to lift the table and insert it in just right in order to zip up the case. I just bought an Earthlite Massage Chair and am pleased with it so far. The carrying case could be a little bigger so if you don't collapse the chair just right, it will still fit around the chair. My table has lasted 14 years!!! I hope my chair does, too! -Miles of smiles :-) :-) :-) Amy
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