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Volkswagen of Akron

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Akron, United States

vwofakron.com
Volkswagen dealerCar dealerCar repair and maintenanceUsed car dealer· Volkswagen dealer· Car dealer· Car repair and maintenance service· Used car dealer

Volkswagen of Akron Reviews | Rating 4.2 out of 5 stars (5 reviews)

Volkswagen of Akron is located in Akron, United States on 447 W Exchange St. Volkswagen of Akron is rated 4.2 out of 5 in the category volkswagen dealercar dealercar repair and maintenanceused car dealer in United States.

Address

447 W Exchange St

Phone

+1 2345420200

Service options

In-store shopping

Offerings

Car washOil changeRepair services

Open hours

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T

Thomas Karpel

Great place to buy your next ride. The best dealership i have ever dealt with, they are clearly a class act. THANKS AGAIN . TOM

D

Don Battista

This place is a joke when it comes to customer service. Last June I brought my wife's VW Eos in because of a corrosion warranty claim on the front fenders. This was a warranty issue due to poor engineering on the wheel wells that hold water and cause rusting from the inside out. I know this because it is my second VW that had a corrosion warranty claim. After 12 months of calling the dealership and VW corporate customer support I am still waiting on having my car repaired. They keep telling me to be patient. At first the delay was because the body shop was backed up, then it was the dealership was closed due to COVID19, etc., etc., etc. I am still waiting 12 months later and now they won't return my calls. This is my 5th and last VW. This place has been run into the ground since Dave Walter sold it and their customer service is atrocious! Many times when you call they don't answer the phone and it goes into voicemail and they NEVER return calls! Do yourself a favor and go to Brunswick Volkswagen. I would but I can't since there is already a claim in the system and I'm being held hostage. What a stupid process to handle warranty issues.

L

Lorrie Mariani

Turned my lease in early and was happy to find a great car with similar payments. Chirs was very helpful and courteous. Answered all our questions and was not pushy in any way. Love my VW!

K

Kyle Smith

Tom was great. Figured out what we wanted and helped guide us towards the right vehicle. Thank you. K&A

S

Stephen Scott

The salesman and sales manager all treated us like humans and it was a good buying experience. We left years at Infiniti because they made us feel inferior. Akron VW worked with us and even found an Atlas out of state for us! Thanks guys.

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