Waldwick, United States
26-30 Franklin Turnpike
$$
+12014471800
N/A
Such a great shopping experience. Especially in this pandemic. Call on the phone, work with them, come in complete everything and done. Why go to big Verizon store to spend hours with lines?? Fully recommended
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They set up four iphones for us the week before Christmas. Although they had some issues with Verizon corporate, they stayed open an extra 90 minutes to make sure all 4 of our phones were set-up. Really great customer service
My iPhone finally gave up the ghost after limping through the quarantine. After a really frustrating experience with Apple customer service trying to order a new iPhone I gave up with them. A friend of my daughter’s recommended the Verizon store in Waldwick. I admit I called reluctantly but the woman who answered solved my problem and put me at ease quickly. No one is more anxious than a woman without her phone lol. My husband ran over and was back within an hour with my new phone all set up and ready to go. Can’t thank this kind person enough!
This store and its owner are top notch! I recently switched from ATT and had an issue with my service and stopped at the store to ask for help. I didn’t process the initial transaction n his store, but he was willing to help me and spent over an hour troubleshooting and contacting the Verizon HQ on my behalf which resolved the issue. Forever grateful!!!
Superior Service. By far the friendliest and most helpful owner I have ever had the pleasure of doing business with.
This has always been my "go to" Verizon store for tech support, customer service, new product, etc. I've always had prompt and friendly service from both Elvis and Maurice. Unfortunately neither one was there when I arrived, and I had the misfortune of dealing with a gentleman who just couldn't have cared less. He kept saying it wasn't his job and actually said "What do you expect me to do about it?" I expected assistance or even a referral of someone I could call, which is something that both Maurice and Elvis have both gladly done for me in the past. The apathy of this employee casts a poor reflection not only on this particular store, but on Verizon as a company. A very disappointing experience from a previously happy and loyal customer.
I come to this place for everything. They are very efficient and provide the best service. Highly recommend this location.
Great friendly service!
Deli
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