Walla Walla, United States
307 S 9th Ave
N/A
+1 5095295677
No delivery
Wheelchair-accessible entrance
The manager Sergio was very rude less than helpful during a UPS pickup that was sent to the site. I have the pickup code in the tracking information and the image of the BOL. he said he was going to refuse the package later today even though it was delivered yesterday. The package was critical for a repair and cost time and money due to his unprofessional handling of the situation.
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Giving an updated review. I went back three weeks after my one star review detailing the ways in which The UPS Store was not following COVID guidelines. This time employees were masked and plastic dividers were up. Thank you for making a change, UPS Store! I remain disappointed that it took so long and a report to the County, but your newfound willingness to abide by state law and science is appreciated. And you are almost always much faster than USPS. Keep up the good work!
Excellent customer service! Their store was extremely clean and organized. Everyone that worked there was so kind and helpful. I highly recommend this UPS store!
Sergio was incredibly accommodating and helpful! Great customer service, knowledgeable people and all around a great experience doing business with them. Highly recommend!
Had very good customer service and worked quickly!
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