Walla Walla, United States
128 N 2nd Ave
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
I went to the post office today to find a package that I haven’t received in over a month and a half. It was delivered Sherry the person who works there said so maybe someone stole it. I told her I have a camera outside and no one dropped off anything or stole anything. So she said well maybe the postman took it to the wrong address so she said call where you bought it from and deal with them. I said why would it be their fault. She said well we can’t do anything because you don’t have insurance on it. And I said yes I do and I was going to show her and she said I will be right back! I waiting over 20 minutes and then ask the nice gentleman working if he can go get her. He called her and she never came back and told him to tell me she is doing something in the back and that was it. I was so upset. Why would this be the stores fault.
like
Went to buy stamps and drop off a package. The staff member was coughing and the then blew his nose on some tissues and then touched my stamps and other purchases without sanitizing. Considering the circumstances hand hygiene should be a priority.
One of the people who picks up the mail from the outside bin is super nice and friendly, if she sees me driving up she'll take my mail as she heads back inside, my work schedule sometimes makes me barely make it to the post office, so I really appreciate this act of kindness. She is the only reason for the extra star. But the older man who sometimes fills in for her is very rude, often will avoid eye contact and walk right past you when you pull up to the mailbox. :( Wish he'd just take my mail real quick! It's not like there's a line of 20 people and it won't take two seconds... Also, USPS refund policy kinda sucks. If you mail international and it gets returned due to damage or anything, even if its not your fault, good luck getting a refund because the postal admin here will invent a way to avoid giving you a refund. If you enter customs info for the items in the package make sure you are descriptive as possible because I once tried to mail some spools of thread and they got returned for containing LIQUID.... apparently the monkeys that US customs employs can't tell if something contains liquid or not... No refund for me because I didn't write a good enough description on my customs form, despite the fact that I receive shipments of the thread with the exact same description every month from overseas with no issues. Still No refund. Had to pay over 20 bucks to ship the thing again.
Can be frustrating at times, but what would we do without it. An absolutely essential service!
I don't understand all these complaints; maybe people should try living in some other country for a while. Personally, I hugely appreciate being able to drop a letter in the mail and have it delivered across the country-- with amazingly high reliability-- in a matter of a few days. As for complaints about the personnel, imagine having to stand the their side of the counter across from some of these whiners day in and day out for years on end. I hugely appreciate the Post Office folks, and have always had friendly and helpful service in return-- I think they do the best they can, considering the system within which they're working.
Deli
The best companies in the category 'Deli'