Walnut, United States
20615-A, Valley Blvd
N/A
+1 9095940097
Nice and friendly customer service but this place is always busy
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This enterprise was by far the best. The staff is great. The experience was great. Fast and efficient. Took the time to make sure I had all I needed. Manager was awesome. Thank you guys.
I rented a car here while my car was being repaired and the experience was amazing - service was great, car was like new. Fast forward one year later, I get notice from a collection agency when I had thought the bill was going to be billed straight to the auto shop. They said that they must have tried to contact me multiple times, but I never got a letter, phone call, or email prior to the collection agency letter. Extremely unprofessional
This review is long over due but I just thought i should share the experience. Sooo some guy hit my car and we had to get a rental on our own because the insurance company did not cover it. Mr. Kim and Nolan were very helpful!! We informed them on the situation and they even helped us with the pricing of the car since I was going to rent it out for about 6 days. Any ways, they were both helpful. Recommend this place!
Walking in and being greeted by pleasant people especially during the morning time and needing assistance because is such a huge deal. The office is clean and they were able to pick me up from the car repair facility. My car is currently in the shop and is being repaired. It happened to be a model 3 and they offer Tesla loaners as well. They were able to work with me on my rate and help with getting everything all settled. They even called my adjuster to get the increase in rate settled for me. Erick assisted me with explaining the details and Graci (assistant manager) was the person that helped me get setup. I appreciate everything that they helped me out with and making the rental process smooth makes getting my car repaired such more of a relief. One bit of advice, calling in a day ahead just to let them know you are coming in is a good idea.
Deli
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