Search Icon

Pavilion Florist

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Walnut, United States

Florist· Retail

Pavilion Florist Reviews | Rating 2.7 out of 5 stars (2 reviews)

Pavilion Florist is located in Walnut, United States on 20199 Valley Blvd A. Pavilion Florist is rated 2.7 out of 5 in the category florist in United States.

Address

20199 Valley Blvd A

Price range

$$

Phone

+1 9095942702

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
A

Arpit R. Bhanderi

Fantastic prices and incredible service!

O

Orlis Z

Over the course of two years, I made several purchases from Pavilion Florist. The floral arrangements were "good enough" to merit giving them repeat business. Sadly, the order I placed last Valentine's Day was much less than satisfactory. When I picked up the flowers, Jeanie's elderly father handed me a lean arrangement with a scant few flowers. It did not include the flowers I had seen in the picture. I respectfully expressed my dissatisfaction and asked to speak to Jeanie who was not present. We spoke on the phone. Jeanie explained how she decided to change the arrangement [without consulting me - THE CLIENT] due to a lack of quality flowers. Her explanation seemed inexcusable. Nevertheless, 3 days before this last Mother's Day, I decided to give Pavilion another chance. I drove to the shop and [once again] found Jeanie's elderly father attending the shop. I informed him that I wanted purchase a floral arrangement at the moment. He called Jeanie, but received no answer from her. He then told me he could prepare an arrangement if I was willing to wait. I agreed. He began making the arrangement with a dozen red roses. I stepped outside just to give him time to do the job. Twenty minutes later, I heard him speaking on the phone. He then came out and informed me that Jeanie had called and informed him that the roses he was working with had already been purchased by another client. He then suggested I come back later or tomorrow if I wanted to make a purchase. And on that note, I respectfully excused myself and departed. I - THE CLIENT - went out of my way to give this establishment my business. Sadly, their business approach and operating means fall short of what is considered "acceptable business practices." A business is there to accommodate THE CLIENT'S wants, wishes and needs, not the other way around. I will never again give this place my business. I will never recommend this place to anyone else.

Top 10 companies in Florist category

Close