Walpole, United States
1428 Main St #1
N/A
+1 5086688008
Toilets
Wheelchair-accessible toilet
Dentist was great. Administration was a hot \unprofessional\ mess. The dark haired hygienist left her booth to tell my son to sit in a different chair. He was absolutely fine. Meanwhile, she had another patients dirty tools in her hand (during covid). Back off. I am the parent. My son was not her patient. Administration was too distracted talking, to book next appointment. However, I left having full knowledge of their preferred hair styles. No appointment booked. The staff is taking their jobs and others for granted. Hire some men, too many \unprofessional\ negative women.
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My experience with Dental Associates of Walpole was nothing but positive ... until it came time for me to switch dentists. I was relocating out of state, so switching dentists was inevitable -- and Dental Associates of Walpole made the process as long and painful as possible. I won't name specific names, but the office staff is disorganized, incompetent, and rude. It took them 2 months and endless phone calls from me for them to release my dental and ortho records to my new dentist. Not to mention they were hostile and rude when myself and my new dentist were calling them asking where my records were because it was delaying my Invisalign treatment by several months. It was obvious that they didn't care that they were delaying my Invisalign treatment elsewhere -- I literally had to rewear the same dirty tray for 2 months thanks to their incompetence. Now I am in the process of waiting on a refund check from them (it's already been a month). First they forgot to send out the check, then it went to the wrong address. Horrible customer service ... save yourself the headaches!
I got a letter in the mail saying they would no longer accept me as a patient for two missed appointments. One appointment I missed I called prior and explained that I was not going to make it for unforeseen reasons. The other was because I’m a first responder and got held at work. I was really confused to get such a letter.
My son went to Dental Assoc. for his braces. What a great group of people. Everyone we came in contact with was upbeat, professional and helpful. We never had to wait to be seen. Scheduling was always a breeze. And my son’s teeth look amazing! I highly recommend them.
Great dentists! Dr. Page is the best! Dr. Rubin is awesome as well! Whole office is top notch!
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