Wantagh, United States
1178 Wantagh Ave
$$$
+1 5166796958
N/A
DeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuQuick biteVegan optionsVegetarian options
As a frequent Chipotle patron, I feel confident in saying that this location is the worst I’ve ever been to. The service is mediocre at best and atrocious at its worst. The staff seem to be completely disconnected from the customers, sloppily putting together meals and orders. More than once, I’ve had a staff member place more beans than rice in my burrito bowl. My meal was legitimately drowning in beans. Burritos are tucked and wrapped worse than a new father trying to swaddle his first born child. The chips are stale. I don’t believe I’ve ever ordered chips that came out fresh. There’s only one or two staff members available to fulfill orders. The location itself is frequently dirty, with rice, beans, and hot sauce stains besmirching every conceivable surface. Now, this location is only taking online orders for pick-up. That’s not a problem, but there are no signs in the restaurant itself to notify customers. And if you do decide to order online, prepare to wait. I had to wait an hour for a single burrito bowl because the order was “lost.” I could not even address the issue in person. I had to re-submit the order online in order for the staff to continue. If you’re looking for Chipotle, this isn’t the location!
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I am a really good customer at this chipotle. I have a account and come here often. I am really upset because i orderd 2 chicken Bowles and chips n guac, when it arrived at my house the chips and quac were missing. I had a driver named German. I called my drivers number, support number and this restaurants number and no one answers. I am extremly upset and I would like credit or a refund for my chips and guac.
Good food / Friendly service!
The spanish lady making my burrito was rude and act like she was in a rush and I was the only one on the line. She kept yelling at a co-worker at the same time about taking a break.
Terrible customer service! The manager on duty was the worst! Will never patronize this establishment again!
Chipotle really be falling off. Turning more in more into a fast food chain and getting further and further away from a unique specialty eatery that took care and put in some love to serving a good product
Worst place ever. Dont order through app for puckup unless you want your food late 45 minutes
This has to be the slowest chipotle I’ve ever been in. Orders backed up like crazy waiting on line for 20 minutes
Deli
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