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Warren-Hay Mechanical

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North Myrtle Beach, United States

warren-hay.com
Air conditioning repair serviceAir conditioning contractorAir conditioning storeAir conditioning system supplierAir duct cleaning serviceAir filter supplierFurnace repair serviceHeating contractorHeating equipment supplierHVAC contractor· Air conditioning repair service· Air conditioning contractor· Air conditioning store· Air conditioning system supplier· Air filter supplier· Furnace parts supplier· Furnace repair service· Heating contractor· Heating equipment supplier· HVAC contractor

Warren-Hay Mechanical Reviews | Rating 3.2 out of 5 stars (8 reviews)

Warren-Hay Mechanical is located in North Myrtle Beach, United States on 4506 Poinsett St. Warren-Hay Mechanical is rated 3.2 out of 5 in the category air conditioning repair serviceair conditioning contractorair conditioning storeair conditioning system supplierair duct cleaning serviceair filter supplierfurnace repair serviceheating contractorheating equipment supplierhvac contractor in United States.

Address

4506 Poinsett St

Phone

+1 8434920166

Open hours

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Cindi Morgan

Our Home Warranty Co. sent this company to fix our AC.This is an outstanding company. The gentleman that did our work , Chris T (I believe) is very thorough and knowledgeable. I highly recommend this place!

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Orrin Bennett

These people should be in jail, I have American Home Shield and they tried to sell me a new AC system since the dispatcher took the initial call. It has been 3 weeks and I still have no ac with 4 young children in August in surfside beach. I tried to get cash out money with American Home Shield to have my neighbor fix it who owns AC company but warren- hay refused to send invoice of work order and wont call me back now. Please pray for me and my hot family and more importantly pray for warren- hay.

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Connie Bennett

Warren-Hay was contracted to repair my AC through American Home Shield. We live in SC, it's extremely hot and I have 4 young children, including a newborn. During the initial call, I told them it was an urgent situation because of my baby and young children. Warren-Hay took over 3 weeks to finally show up to my home. Instead of repairing my unit, they are trying to sell me a new unit. However, they have not provided the correct work order to American Home Shield so that the new unit is covered, as stated in my contract. There have been endless phone calls with no solution. At this point, I have no AC and no parts have been ordered and nothing is happening. I'm waiting. This is completely unacceptable. Stay away from this company, they are a scam. They take more work than they can handle and they don't try to repair units, they just want to sell new units. They are not here to help the customer. They do not care if your family is suffering in the heat, all they want to do is make extra money. If American Home Shield sends Warren-Hay ask for another contractor. This has been nothing short of a nightmare and it's not over yet. BEWARE DO NOT USE WARREN-HAY.

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Lori Watts

Our AC died and needed to be replaced. I called American Home Shield and they sent out Warren-Hay. I couldn’t of asked for a better company to deal with. They were fast in getting my replacement unit in and were the best price. I highly recommend Warren-Hay.

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Pamela Ciliberti

We have done business with Warren Hay Mechanical for 2 1/2 years to 3 years. We have a service contract with them for a our place on Oak Island. They have put in 2 new systems ( upstairs and down) for us over the last 2-2 1/2 years. All of the Technicians are very experienced and professional. I even had additional venting done, as I had never been happy with the airflow in the master bedroom , vanity and bath area. Tim measured the output capacity and realized a need for a new intake vent and new output vent in the vanity / bathroom . What a remarkable difference! Most recently, as renters were leaving, they reported a problem with the upstairs AC to our management company. Warren Hay works well handling issues , even when owners can’t be on site. Chris came out for emergency service. Even though we have American Home Shield coverage, I ALWAYS defer to Warren Hay. They are extremely timely and give expert attention and service when needed. (American Home Shield has competent enough staff, but they are NEVER IMMEDIATE, reaching them is difficult, they always wants a 2nd opinion ,and then ‘nickel and dimes’ you. When it comes to HVAC, that is NOT an option)! Chris spent 30 minutes on the phone with me, as we troubleshooted a ‘locked thermostat’....he pointed out that it was ‘ Locked’ in the ‘COOL’ position. Meaning, that when FALL WEATHER does roll around, I would not be able to get heat! Yikes! Thankfully, he pointed it out to me. Incidentally, he discovered that when he checked my downstairs system. BTW: He had a ‘work order’ to only investigate the problem in the upstairs system. That ‘above and beyond’ effort was a real blessing for me. I would resoundingly recommend Warren Hay Mechanical to anyone in need of quality HVAC services. Their knowledge, professionalism and quality products will leave you very satisfied. I know my husband and I have first-hand knowledge of that.

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Powe & Gayle Taylor

SUPER KUDOS to MAC and MEGAN, and the rest of the crew at Warren Hay! They made my day...got caught with a bad condensation pump on my AC and these guys jumped right on it and had me up and running in no time! My experience with Warren Hay was ABOVE AND BEYOND expectations!

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Lynda Ravosa

Have been waiting 3 weeks total now for our unit to be repaired, they were sent by American home shield and although I understand things need to be approved and parts need to be ordered, the time it is taking is ridiculous. Last Thursday we were told we would be the first appointment this Monday morning. Well, apparently one of their techs had an emergency and called off today resulting in us now being rescheduled to tomorrow. When I inquired about sending another tech I was told the other tech is in NC. So there are only 2 technicians for this whole company?! I am curious to see what the excuse will be tomorrow seeing as it's supposed to thunderstorm! Meanwhile we have taken off of work and are losing money each time! If we were paying for it personally and it wasn't through our home insurance plan I would have called another company right away, but what else can we do but wait now.

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Brent Sponseller

I was contracted to Warren-Hay via American Homeshield. No problem with them inspecting my HVAC and determining the best resolution. In my case it was to replace the whole unit. We picked a system, and scheduled the day and time to have it done. They were punctual and extremely courteous. They were equipped with everything they needed, and in three to four hours we had a new system up and running. They worked efficiently and made sure they cleaned up thoroughly when they were done. I appreciate what they did for me! The cost was very reasonable - even lower than the lowest estimate I got from a well known competitor. I got a quality system, at a decent price, installed quickly and efficiently.

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